Why did we hate the world today?

Why did we hate the world today? United's online reservation system. Over an hour of my life eaten by the phone and stupid talking machines. 4 days later, thank Eru the reservation had not been destroyed and there had yet to be multiple billing (hatehate). I now have a ticketing number. If I get to the airport and there is no ticket, I will be so hating. Still have to watch PayPal and bank account to make certain there is no multiple billing going on.